Your Privacy Matters to Us

Introduction

At FreshCo, we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles. This policy outlines how we collect, use, disclose, and protect your personal information.

Information We Collect

We may collect personal information about you when you engage with our services. The types of information we may collect include:

• Your name, contact details, and other identifying information necessary for service delivery.
• Information about your property that may be affected by flooding, including location and damage details.
• Any other relevant information you provide to us during your interactions.

How We Use Your Information

The personal information we collect is used for various purposes, including:

• Providing and managing our Flood services effectively.
• Communicating with you regarding our services, including follow-ups and updates.
• Improving our services and customer experience based on feedback and usage.

Disclosure of Your Information

We do not disclose your personal information to third parties except as outlined below:

• We may share your information with service providers who assist us in delivering our services, ensuring they also adhere to privacy standards.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access. Our security measures include physical, electronic, and managerial procedures.

Access and Correction

You have the right to access the personal information we hold about you and request corrections if necessary. Please contact us at the details provided below to make such requests.

Cookies and Tracking Technologies

Our website may use cookies and tracking technologies to enhance user experience. You can control the use of cookies through your browser settings.

Changes to Our Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and your continued use of our services will signify your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or wish to discuss your personal information, please contact us: